The Operational System

Benjamin Franklin Plumbing Leverages Experience to Drive Success!

Become an Owner

At Benjamin Franklin Plumbing, our business model has helped promote healthy businesses with hundreds of thriving locations throughout the United States. For over two decades we have provided quality support, tools, and resources to our franchise locations nationwide.

If you’re a seasoned plumbing industry expert, we’re ready to help you bring your business to the next level. Or, if you’re a newcomer to the plumbing world, we’re ready to help you launch a rewarding business the plumbing industry.

To learn more about the Benjamin Franklin Plumbing operational system. Or, call us right now at 888-718-4128 or fill out our online form to start the conversation about how your future plumbing company will run.

Streamline Plumbing Operations with OpX® 

Our OpX® system is designed to streamline the daily operations of a business. This way, our franchise owners can focus on providing great plumbing services while our system handles the rest for them. In other words, Benjamin Franklin Plumbing owners never have to reinvent the wheel!

Our OpX® system streamlines owning a plumbing company by providing expertise on:

  • Industry resources, safety and administrative procedures
  • Customer service
  • Managing your call center
  • Business planning and inventory management
  • Marketing, promotion, and networking through professional organizations
  • Giving back to your community
  • Understanding Key Performance Indicators (KPIs) that drive every aspect of your company’s financials and balance sheets

How We Make Running a Great Plumbing Company Simple

We provide the tools, resources, and support that our owners need to focus on what matters: their jobs and their clients. In addition to providing training, we also help franchise owners level up their business with quality business strategy.

We help build better plumbing businesses by:

  • Helping owners train their workers, treat them right, and retain them as a result
  • Continuing a business’s growth by providing new products, training, and services to owners
  • Providing industry-leading technology to track leads, work, and finances
  • Ensuring that owners have professional marketing solutions
  • Providing access to exclusive products and offering significant buying power
Training & Business Coaching

Attracting and Retaining Employees

At Benjamin Franklin Plumbing, we believe that quality starts with the people that our owners hire. As a result, we focus on training employees and treating them well to make sure you’re not losing good workers to other companies. By investing in your employees allows you to keep them happy and leading to customers receiving great service as a result!

To help your employees grow, we provide you with training tools they needed to stay competitive in the industry. This doesn’t just allow your employees to grow—it helps your plumbing business continue delivering high customer satisfaction.

Business Coaching, Mentoring, & More with Benjamin Franklin Plumbing

Being part of a franchise network means that you’ll have resources for development and a network of support that solo entrepreneurs don’t experience. One of the key parts of our training program involves mentoring. We’ll work with you to help you improve your hiring process and retain employees so you can build a great business with the right workers.

Our Owners Grow Through:

  • Options for self-development
  • Flexibility
  • Positive reinforcement
  • Communication
  • Value

When you join Benjamin Franklin Plumbing, you’re joining a network of business owners who’ve built their own success stories. You’ll have the chance to learn from those who’ve had experience working under the Benjamin Franklin name. If that isn’t enough, our team is standing by to provide you and your employees with the support you need 24 hours a day, 7 days a week, 365 days a year.

Marketing Your Plumbing Business

We Make Reaching New Customers Simple

At Benjamin Franklin Plumbing, we help franchise owners solve marketing problems by providing them with the tools they need to get their business in front of the right people. Our marketing services make it simple to reach customers, so franchise owners can provide the incredible plumbing services that Benjamin Franklin is known for. Our marketing is ongoing and focused on growth. 

Our Incredible Plumbers Receive Expert Marketing Help

First, every Benjamin Franklin Plumbing franchise owner enjoys the benefits of Benjamin Franklin’s reputation. With locations in hundreds of cities, many people already know and trust our name in your area! However, we rely on much more than our reputation to get our plumbers into more homes.

We provide the following to our plumbing franchises:

  • One Hour, Mister Sparky, and Benjamin Franklin branded product offerings allow franchisees to leave branded material with homeowners to inspire recurring business.
  • Free product training on any private labeled brand
  • BuyMax Fleet: A fully flexible and scalable service fleet solution offering discounts on everything from vehicle acquisition through upfitting and delivery to maintenance and fuel as well as resale and disposal.
  • BuyMax Communications: a full service communications suite offering discounts on mobility and wireless, VOIP, Contact Centers, devices and much more.
  • Networking with other members
With Benjamin Franklin Plumbing, you’ll always be supported by a team of expert marketers who will help you track leads, reach new customers, and make sure your business is growing in every way that it can. Our goal is to make sure you can spend your advertising budget wisely so you’re maximizing your presence in the local plumbing market!