How to Grow a Plumbing Business: Why Benjamin Franklin Plumbing is Built for Scale

If you’ve ever wondered how to grow a plumbing business, you’re not alone. Many plumbing business owners start small – often as a one-person operation – but dream of building something bigger. Entrepreneurs looking to enter the plumbing business are typically interested in opportunities that can grow. 

Scaling a plumbing business requires more than just technical skill; it demands smart marketing, operational efficiency, and a plan for growth. In this article, we’ll explore practical strategies to expand your customer base, hire and train technicians, and grow your territory. 

Plus, we’ll show you why franchising with Benjamin Franklin Plumbing can accelerate your growth.

Expand Your Plumbing Business Customer Base

The first step in growing any service business is attracting more customers. Here’s how:

• Invest in Marketing: Digital advertising, local SEO, and social media campaigns help you reach homeowners searching for plumbing services.
• Build a Reputation: Positive reviews and word-of-mouth referrals are powerful drivers of growth.
• Offer Membership Plans: Service agreements create recurring revenue and customer loyalty.

How can franchising help? As a Benjamin Franklin Plumbing franchise owner, you gain access to national brand recognition, preferred marketing vendors, and powerful marketing collateral. Learn more > 

Hire and Train New Plumbers and Technicians

Scaling means you can’t do it all yourself. Hiring skilled technicians ensures you can handle more jobs and maintain quality service.

• Create a Recruitment Pipeline: Use job boards, trade schools, and referral programs.
• Invest in Training: Consistent training keeps your team aligned with best practices and safety standards.

How can franchising help? Benjamin Franklin Plumbing franchise owners have access to industry job boards and prebuilt job descriptions, so you can find the best employees for your business. You can also leverage comprehensive training programs and operational support so your team is always prepared to deliver exceptional service. Learn more > 

Expand Your Territory

Once you have a strong team and customer base, consider expanding into new neighborhoods or cities.

• Analyze Market Demand: Look for areas with growing populations and limited plumbing service options.
• Plan Logistics: Ensure you have the resources to maintain service quality across multiple locations.

How can franchising help? The Benjamin Franklin Plumbing franchise opportunity is designed to scale. We were named one of Entrepreneur’s Top Franchises for Multi-Unit Owners in 2025, making us an ideal choice for entrepreneurs who want to scale beyond a single territory. Learn more > 

Why Franchising Accelerates Growth

Franchising offers an established model for expansion without the trial-and-error of going it alone. With Benjamin Franklin Plumbing, you benefit from:

• Brand Recognition: A trusted name in home services.
• Operational Support: Systems for scheduling, inventory, and customer management.
• Marketing Power: National campaigns and local marketing guidance.
• Scalability: Opportunities for multi-unit ownership and territory growth.

Ready to Grow a Plumbing Business?

If you’re serious about learning how to grow a plumbing business, franchising with Benjamin Franklin Plumbing gives you the tools, support, and brand power to scale. Take the next step toward building a thriving plumbing business today – reach out to our team for more information!